JotForm vs SurveyMonkey: Which Form Builder Offers Better Value in 2025?
JotForm vs SurveyMonkey: Which Form Builder Offers Better Value in 2025?
Overview: Understanding JotForm and SurveyMonkey
JotForm and SurveyMonkey stand as two of the most popular data collection platforms in the market today. JotForm excels as a versatile form builder comparison tool focused on creating sophisticated forms with extensive customization options and workflow automation capabilities. With over 10,000 templates and robust integration options, it's designed to streamline data collection across various business functions.
SurveyMonkey, on the other hand, has built its reputation as a survey-focused platform with advanced analytics and research methodologies. Its strength lies in sophisticated survey design, branching logic, and comprehensive reporting capabilities that help businesses gather actionable insights from their audience. While both represent the best online form creator for business needs, they approach data collection with distinctly different specializations and feature priorities.
Feature Comparison: JotForm vs SurveyMonkey
1. Form Building and Customization
JotForm:
- Offers 10,000+ ready-to-use templates across numerous categories
- Provides advanced drag-and-drop form builder with conditional logic
- Supports extensive CSS customization for complete design control
- Includes specialized form elements like e-signatures, calculations, and file uploads
- Allows for custom JavaScript to extend functionality
SurveyMonkey:
- Features 250+ expert-designed templates focused on survey methodology
- Provides AI-powered question suggestions and survey optimization
- Includes survey distribution across multiple channels
- Offers limited design customization options on lower-tier plans
- Employs survey methodology best practices in templates
2. Pricing and Value
JotForm:
- Free tier includes 5 forms and 100 monthly submissions
- Starter plan ($34/month) includes 25 forms and 1,000 monthly submissions
- Bronze plan ($39/month) includes 50 forms and 1,000 monthly submissions
- Silver plan ($49/month) offers unlimited forms and 10,000 monthly submissions
- Enterprise pricing starts at $129/month with dedicated account manager
- All paid plans include removal of JotForm branding
SurveyMonkey:
- Free tier limited to 10 questions per survey and 40 responses
- Team Advantage ($25/user/month) allows unlimited questions and responses
- Team Premier ($75/user/month) adds advanced features like text analysis
- Enterprise plan starts at $100/user/month with advanced security
- Requires team subscriptions with minimum 3 users at higher tiers
- Brandable surveys only available on paid plans
3. Integration Capabilities
JotForm:
- Connects with 150+ third-party applications
- Offers direct integrations with major CRM platforms (Salesforce, HubSpot)
- Includes native payment processing with 30+ payment gateways
- Provides Zapier connection for expanded automation options
- Features webhook support for custom integrations
SurveyMonkey:
- Offers 100+ pre-built integrations
- Includes direct connections to Microsoft, Salesforce, and Tableau
- Provides API access on higher-tier plans only
- Offers limited payment processing options
- Features Zapier integration for expanded connectivity
4. Data Security and Compliance
JotForm:
- HIPAA compliance available on Enterprise plan only
- Basic encryption for data in transit and at rest
- Limited user permission controls
- GDPR compliance features
- No SOC 2 certification on standard plans
SurveyMonkey:
- HIPAA compliance on Enterprise plan
- SSO and 2FA on higher-tier plans
- Basic permission controls for team members
- Data residency options limited to Enterprise plans
- SOC 2 certification only on Enterprise tiers
Feature Comparison Table
| Feature | JotForm | SurveyMonkey | TableSprint |
|---|---|---|---|
| Form Building & Customization | Extensive template library with good customization | Expert survey design with methodological focus | Superior form capabilities with dynamic elements and workflow integration |
| Pricing & Value | Good value with unlimited forms on mid-tier plans | Higher per-user costs with team minimums | Enterprise capabilities without per-user pricing restrictions |
| Integration Capabilities | Good integration options including payment processors | Decent integration selection but limited on lower tiers | Comprehensive integrations with direct workflow automation |
| Data Security & Compliance | Basic security with limited advanced features | Standard security with Enterprise upgrades | SOC 2 certified with row/field/cell-level permissions |
| AI-Powered Features | Basic form suggestions | Survey design AI and response analysis | Unique Chat to Build AI app creation feature |
Which Solution Should You Choose?
JotForm is ideal for businesses that:
- Need to build complex, multi-page forms with conditional logic
- Require payment collection capabilities within forms
- Want extensive design customization options
- Need to create PDF documents from form submissions
- Have diverse use cases across departments (HR, Sales, Support)
SurveyMonkey is better suited for companies that:
- Focus primarily on conducting market research or customer feedback
- Need advanced survey methodology and statistical analysis
- Want AI-powered insights from survey responses
- Require benchmark data against industry standards
- Need presentation-ready reports for stakeholders
TableSprint: A Superior Enterprise-Grade Alternative
While comparing JotForm vs SurveyMonkey reveals their respective strengths, TableSprint emerges as a comprehensive enterprise survey software solution that combines the best aspects of both platforms while adding powerful capabilities neither can match.
TableSprint's form builder surpasses both JotForm and SurveyMonkey with capabilities that rival even specialized form platforms like Typeform. As an affordable form builder with workflow automation, TableSprint transforms collected data into actionable workflows and applications—not just storing submissions in databases.
Key TableSprint Advantages:
When to Choose TableSprint:
- SOC 2 certified data security for sensitive information collection
- AI-assisted application development through the Chat to Build feature
- A comprehensive data collection system that scales with enterprise requirements
- Form capabilities that extend beyond basic surveys into complete workflow automation
- The ability to transform collected data into functional mobile applications
- A unified platform that eliminates the need for multiple specialized tools
- Cost-effective scaling without per-user pricing limitations
When evaluating which is better JotForm or SurveyMonkey for data collection, many businesses discover that TableSprint provides superior capabilities at a more competitive price point.